by Call 24 Communications | Feb 26, 2019 | 24 hour answering service, Business Tips, Call Answering, Call Centers
1. Be aware of the 3 things every Customer wants when it comes to your Customer service Want to be heard Want to be understood Want to be cared for and made to feel important 2. S. E. C Smile Eye Contact Comment 3. Listen to your Customer 4. Empathize with your...
by Call 24 Communications | Jan 17, 2019 | 24 hour answering service, Business Tips, Call Answering, Call Centers
People Like People Never Miss A Sales Call Again Saves you Time Saves You Money Increase Your Productivity ‘Top 5 Reasons Why YOU Need Telephone Answering Services’ 1. People Like People – How many times have you called a new company only to get a...
by Call 24 Communications | Dec 21, 2016 | Uncategorized, Business Tips, Call Answering, Call Centers
Ensuring that your clients can reach you every time they require your services is very important for your business – Stay Connected. Most times, delays caused in providing your clients, stakeholders or staff with timely response to their queries can result in...
by Call 24 Communications | Oct 3, 2016 | 24 hour answering service, Business Tips, Call Answering, Call Centers
Can your business go without using an answering service in this ever-changing, dynamic corporate world? Most business owners will tell you, “No.” This is especially true when the demands of running your business leave you with less and less time to...
by Call 24 Communications | Sep 10, 2016 | 24 hour answering service, Business Tips, Call Answering, Call Centers
Call center agents or virtual office agents are the human element of your brand that create a lasting impression and contribute to the lifelong value of your clients. Simply put, they are the main determining factor of whether a customer will continue conducting...
by Call 24 Communications | Aug 25, 2016 | 24 hour answering service, Business Tips, Call Answering, Call Centers
Irrespective of the size your company, ensuring that your clients can contact you whenever they need your services is very important. For start up businesses, it is easy to stay on top of incoming calls yourself or with your staff. However, as business grows, the...
