Call Technology » Voicemail

The Voice mail may be used in many different ways. You can use it as a traditional messaging system or as elaborate as a voicemail with an operator assistant for emergencies. The Voice Mail has the ability to work in concert with our live operators. This is what we call “Voice Mail with operators assist”. This feature allows the financial savings of using a voicemail system with the security for your clients knowing you are always available to them.

The voicemail is used on all of our live answering accounts as a “Customer auto answer”. Of course a live person will answer all of your calls but in the times which we cannot answer it within 2 rings, the “customer auto answer” comes on. This guarantees once an operator gets to the call, the call is undisrupted by having to put another call on hold. The greeting can be recorded by you or your staff. This can be used as an information tool for your callers by giving office hours or general information about your company. We only charge for operator time, so if the information on the recording answers the callers questions, there is no charge for that call.