Call Technology » BackUps

The worst thing that can happen to a call center is to loose power and or data due to that loss of power. Call 24 Communications, Inc has prepared for many different scenarios.

We have a backup system to give us at least 6-8 hours of power. We have the ability to plug a generator into our system and it can run indefinitely. The back up unit helps to regulate the power and protects from spikes that can cause major problems to the computers themselves.

In this day and age of technology, computers can be our best friends or worst enemy. The computer is only as good as its data. We are the only call center in the area that has a complete second system on premises. We use the alternate system for training. This gives us a duplicate of every part in our system, so if anything breaks, we can easily fix it and know it is a working part. Our system already had redundant hard drives built in. We update the alternate systems hard drive with our current data once a month. So if we have a hard drive issue, besides the redundant hard drive in the system we actually have 2 additional hard drives to help protect your data.