About Us

Many times the choice of a call center is a quick one. It is often driven by cost. Most times the least expensive one will be chosen. In reality, this will be the company that answers your phone, representing you and your company. You probably don’t hire a secretary because they were the first one in your office or the one willing to do the job for the least amount of money. Then why would you pick a call center that way?

What separates the quality of services? There are many different aspects that need to be looked at. The first is who (we) are the owners. Wendie Zimmerman started Call 24 in 1977. She brought her son Scott Zimmerman into the business in 1994. Both owners have an active part in the day to day running of the business.

Experience is one the most valuable assets a call center. An experienced staff is a asset. These are ultimately the people who will be answering your phone. A well seasoned and experience staff can make all the difference in the world. A staff that is relatively new to the business or industry is very apparent to the callers. This lack of experience will reflect poorly on your business when people call.

Training of the staff is an on going process at Call 24. The request and needs of clients are ever changing. On average an operators won’t be answering calls on their own for at least 3 weeks. There is so much more to being an operator at Call 24 Communications, Inc then just the ability to get a name and number. If it was that simplistic, you could get an answering machine to answer your calls. You are hiring us to represent your company and handle your calls in a timely and professional manner, that all takes time to understand.

The call center/answering service industry has changes greatly since we started in 1977. We started with 2 switchboard. We now have the leading edge call center technology.
There is a mainframe computer, email capabilities, internet connections, and much more to efficiently serve you. With all of this technology, The types of calls we can take is only limited by your imagination. Our Services include but not limited to: standard answering service, Order take, Scheduling (on line or in appointment books), and voicemail.

Call 24 Communications, Inc goal is to provide the highest quality service at a fair price. Using the combination of leading edge technology with old fashion values.